Vignette of Jane Adkins
Jane is a 73 year old female who lives alone. She is non-ambulatory and is dependent on others to assist her with her activities of daily living. Jane has two caregivers from the IHSS (In-Home Supportive Services) program and both caregivers work split shifts due to the client's needs. Jane has a history of muscular dystrophy, arthritis, knee surgeries (both legs), back problems and respirartory issues at times. She has no children. She has one brother but he lives out of state; she is totally dependent on her caregivers. Jane receives services from IHSS (In-Home Supportive Services), SSI (Supplemental Security Income), Medi-Cal and Medicare. Jane also has a social worker from MSSP (Multi-Senior Services Program) to ensure that all of her social and health needs are met.
Vignette of John Cassidy
The Stanislaus County Area Agency on Aging is a division of the Department of Aging and Veterans Services. The divisions regularly trade referrals to assist seniors and veterans to receive the best possible services. For example, the Area Agency on Aging Information and Assistance line received a call about John, an elderly man facing imminent eviction from his apartment. The Area Agency Case Manager made arrangements for a visit and discovered his status as a veteran. The Area Agency Case Manager discussed options with John and his family. This call led to a consultation with Veterans Services representatives to assist John with his care management. He is independent-minded but has multiple symptoms of dementia. The Area Agency Case Manager continued to meet with John, his family and Veteran Services representative to help guide them through the services needed for him. The collaboration applications for appropriate Veteran services, Medi-Cal, and coordinated new living arrangements in a care facility.